This is How AutoZone Lifetime Brake Pad Warranty Works! (2024)

Some car parts, like brake pads and rotors, are prone to malfunction, wear and tear, and performance failure.

As a result, you may need to replace the parts several times on the same vehicle. And that is why many car owners are more attracted to warranties.

With AutoZone’s limited lifetime warranty on brake pads, the buyer can get a replacement when the brake pad they purchased from AutoZone malfunctions while the warranty is still valid. Also, if the brake pad fails during the warranty tenure, the customer will get a full refund or a replacement.

What Does the AutoZone Lifetime Brake Pad Warranty Mean?

How Does AutoZone Lifetime Brake Pad Warranty Work

All the brake pads that AutoZone sells come with a limited lifetime warranty.

The warranty on the brake pad means that the company will give the buyer a full refund.

This will only happen if the brake pad fails during the tenure of the warranty.

The customer can return the brake pad, regardless of the level of wear and tear, and get a free replacement.

AutoZone warranties’ duration varies depending on the car part you’ve purchased.

Usually, the warranty on the brake pad lasts between nine months and three years.

Remember that the warranty only covers the brake pads you purchase from AutoZone, not the car parts already in your vehicle.

Also, the warranty is not transferable. So, if you sell the vehicle, the new owner will not get the warranty.

If your brake pad gets damaged during the warranty period, you can choose to get either a replacement or a full refund.

However, AutoZone doesn’t give refunds or replacements when the brake pad sustains damage due to regular wear and tear.

Thus, your brake pads will have to have been damaged at least once because only replacement parts from AutoZone come with the warranty.

Additionally, the warranty only covers the brake pad or any other part of the vehicle that has a warranty. It does not cover the labor to fix the new brake pad.

So, you will not pay for a new brake pad, but you will have to pay for the hours that will go into fixing the new brake pad.

Also, the warranty’s particulars may differ from State to State. The consumer protection laws in the various States are not the same.

That’s why the level of protection the warranty offers cannot be the same either. Furthermore, there are some exclusions to the warranty.

If the brake pad or any other vehicle part becomes damaged due to misuse, abuse, or improper installation, the part will not be qualified for the warranty.

In that case, you will not get a replacement or a refund.

How Do You Qualify For AutoZone Lifetime Brake Pad Warranty?

You qualify for the AutoZone Lifetime brake pad warranty when you purchase a brake pad from any of their stores.

They offer limited lifetime warranties against manufacturer defects and are valid for the life of the brake pad and not that of the vehicle.

Once you purchase a part at any AutoZone retail store or even online, AutoZone’s warranty covers the part. The employees enter their warranty information into the national database.

So, if you need to return a brake pad under warranty, you must take it to the store.

Also, the lifetime brake pad warranty will only cover brake pads that you bought from AutoZone.

It will not cover a brake pad or any other car parts already in your vehicle.

Also, the warranty will not cover the labor required to repair your vehicle. I.e., put in the brake pad.

In addition, you need to have the receipt you got when you bought the brake pad.

And if you don’t have the receipt, you may encounter some difficulty. All the warranty information is on the receipt, making it much easier.

But, even if you can’t find the receipt, customer support at AutoZone can locate the transaction information you need to claim your warranty.

You may also need a valid ID to claim the warranty on the brake pad. You must also return the brake pad within 90 days of the purchase to claim a refund.

Usually, if the product has been installed and then damaged, you will get a replacement. But, the brake pad has to be in its original condition and packaging for a refund.

You may not get a refund if you’ve already used or installed the product. AutoZone’s lifetime warranty does not cover all claims on the brake pad.

In some instances, they will not give you a refund or replacement.

The instances the warranty will cover and those it will not are written below.

Warranty Will Cover	Warranty Will Not Cover
Manufacturer defects	Abuse, uninstallation
Worn down parts	Improper installation
Broken parts	Commercial use, off-road use

How Long Do AutoZone Brake Pads Last?

The average driver can use a set of AutoZone brake pads for about 2-5 years.

Most car manuals suggest that you inspect the brake pads at least once or once in two years.

On average, new AutoZone brake pads should last between 30,000-70,000 miles. Some only make it for 25,000 miles, while others can last even 100,000 miles.

The driver’s lifestyle, how they handle their vehicle, and how often they drive affect the lifespan of a set of brake pads.

Drivers who brake hard, use their vehicle for towing, or carry a lot of extra weight in the truck tend to wear out their brake pads quicker.

There are some factors that. For drivers who are gentler with their cars, brake slowly and do not carry a lot in the back, their brake pads last longer.

That is why it is usually best to inspect your vehicle, so you know how long the brake pads will last.

There is usually a thickness tolerance for brake pads in the manual of each vehicle.

And once your brake pads don’t meet the thickness tolerance, you need a new set of brake pads.

While you can’t tell just how quickly your brake pads wear out, if you pay attention to your vehicle, you may be able to tell how quickly you’re wearing out your brake pads.