How Long Does IKEA Refund Take? (Must Know This) (2024)

At times, IKEA can deliver products that are not up to your standards or are damaged. You will feel disappointed and ask for a refund.

IKEA will refund your money if you are not satisfied with the product’s quality or if the product is damaged.

Therefore, after providing the receipts and doing the necessary, your refund might take some time. Many people then wonder, how long does an IKEA refund take?

The time range for IKEA to grant you a refund varies. It depends on many factors: the circumstances surrounding the request and much more. Plus, you can only get a refund when your product isn’t in good condition.

How Long Does an In-Store Refund Take At IKEA?

After requesting it at an IKEA store, it takes a few hours to three days to get a refund.

This method is the fastest option to get your refund, unlike using an IKEA delivery worker.

However, you need to prove through paperwork or soft copies that you’re the product’s owner. You can get your cash back after IKEA confirms you’re eligible.

All IKEA stores are connected. However, you can return any item to the nearest store if you can’t get access to the latter.

Also, items that you ordered abroad can be refunded through the store. The in-store return takes only a few minutes before IKEA gets communicated.

In addition, once you return a product, IKEA will alert you through your email or another contact method you provided.

The email will indicate whether your product is qualified for a refund. Furthermore, a message that conveys that your refund is being processed is a good signal.

Although the refund can be slower than expected, you should exercise patience while IKEA sorts it. IKEA is also protecting its assets against fraud.

Moreover, it’s fine if you prefer to switch the item to another one. However, you must still confirm to IKEA that you are the rightful owner.

#1. Requirements For In-Store Refund

To return products easily, you must possess some documents. Below are all the necessary documents to return a good to an IKEA store.

Goods to be returned.

A photographic confirmation such as a passport, driver’s license, or identity card.

A Bank card is used for payment of the goods. Evidence of payment can be soft or hard copies.

These documents are essential to return any goods to IKEA. However, there are cases where customers can’t provide some of the documents.

The receipt is the most important. You can ignore the absence of other documents, but that of receipt can’t.

Therefore, if you can’t find your evidence of purchase, you can also get an advantage.

You will be allowed to purchase another item. This item must be financially equal to the previous one bought.

#2. Coupled Goods

IKEA gives refunds for goods that have already been assembled. However, it would be best if you did not make any upgrades to these goods.

These upgrades include;

Stains

Burns

Rust

Intentional designs

You must provide receipts for assembled goods. Failure to show evidence will disqualify you from getting a refund.

How Long Does IKEA Take Refund a Cancelled Order?

It takes IKEA 14 days maximum to refund a canceled order. At times, you can choose to cancel orders due to personal reasons. However, it’s not advisable.

Cancellation of IKEA Orders attracts some penalties if it is done late. You should cancel orders as soon as possible.

You will lose five to ten percent of the refunded cash if you cancel orders late. However, it is advisable to cancel only within the first 24 hours.

In addition, it is worse if the order has already been transported to you. You’ll have to pay for the transportation cost. But you can get a refund for the item only.

Courier Method

It takes ten to 14 days to return a good by courier. This option can become mandatory when you can’t access a store. However, it takes more time.

There’s no need for any payments to return a product by courier. All you need to do is present the product with your evidence to the messenger.

However, you can contact IKEA customer service if you can’t reach any courier worker directly.

They’ll ensure that you get your good returns. Note that it will take days for your refund to start processing.

The reason is that the product is being transported, and the journey period is included in your waiting period.

Below is a tabular comparison between the in-store refund method and by courier.

In-store	Courier
Cash refunds are fast.	Cash refund is slow.
Store credit is possible.	There’s no store credit advantage.
It is safe and straightforward.	It can be risky.

How Long Does an Online Refund Take At IKEA?

Still, it depends on the method through which you request a refund. Goods bought online can be returned in stores or by courier.

Therefore, the speed depends on the same factors affecting the method of refund. However, you must provide evidence of the purchase online.

In addition, there are cases when you can’t find the packaging material. IKEA accepts goods without their original covering.

As long as the products are functioning, IKEA will still accept them during the guarantee period.

Furthermore, you can only return online purchases through email. All you need to do is attach purchase evidence and wait to be reviewed.

Once you have been attended to, IKEA staff will take the necessary steps to get the product back for a refund.

How Does IKEA Refund?

IKEA refunds through cash or store credit. If you have evidence of purchase and your goods are in good shape, you get your cashback.

Otherwise, you’ll get store credit. You can’t plead to get store credit.

You can’t also return goods another time to ignore the store credit. IKEA will document all processes.

IKEA refunds accept refunds only within the first year of purchase for packaged goods and half a year for opened goods.

IKEA Refund Policy

IKEA has many rules and regulations concerning the return of goods. For example, you should return goods at most a year old.

Below is a list of many policies that govern IKEA’s refund processes.

Only conditions such as missing packages, missing parts of packages, and damaged goods should be major reasons for a refund.

You must submit evidence of your purchase and individual identification to the store manager.

You can send spare parts if only a component is damaged.

Refunds can only be in the form of cash or exchange.

If you seek a refund, go to IKEA stores. Do not go to the pickup point or any other location besides the courier through customer service.

However, if you use some collection points, you might be charged. These prices depend on the managers of these points and the size and cost of your goods.